FAQs

• Open the Orbi app or website.
• Select your ride type (airport, city tour, outstation, corporate, or event).
• Enter pickup and drop locations, date, and time.
• Choose your preferred vehicle type.
• Confirm and pay online.

All rides must be prebooked at least 1 day in advance. Last-minute bookings are currently not supported.

All rides must be paid online via card, UPI, or wallet. Cash payments are not accepted.

• Cancellation: You can cancel up to a certain time before pickup (check app for exact policy). Some rides may have a cancellation fee.
• Rescheduling: You can reschedule directly in the app or contact support.

Once your booking is complete, you’ll receive:

• A confirmation email/SMS
• Ride details and assigned driver information in the app

• In-app chat or call option
• Email: [email protected]
• Phone: +91 75 3505 1511, +91 90 4136 4870